Data services feedback portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about CONNECT products and services. All of the feedback you share here is monitored and reviewed by the CONNECT product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for CONNECT data services. For links to our other feedback portals, please see RESOURCES below.

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PI to CONNECT

Showing 67

PI to Connect Agent multiple time-outs resulted in data gaps for historic data.   

The unhandled exception from the agent that caused data gaps was a big issue. The agent was supposed to handle data gaps and data reconciliation but didn’t. Restarting the agent will sometimes fill the data gaps but cause new ones.
Guest 2 minutes ago in PI to CONNECT / General 0 No status

Transfer metrics are high level only 

When observing the agent transfer metrics, we realized that it is processing streaming/historical data. In order to troubleshoot this more closely, we want to see exactly how those data were generated to the exact tags because the data was in hist...
Guest 8 minutes ago in PI to CONNECT / General 0 No status

Unable to handle exception point type changes 

Tags from data sources can change point type for whatever reason. When tags are initially added to the transfer, a point type for that tag is created. If for any reason, the point type changes, it will cause an error in connect and the transfer wi...
Guest 9 minutes ago in PI to CONNECT / General 0 No status

Not able to uncheck or remove attributes from existing transfer

Transfers are initially added by searching and then selecting elements then attributes to add. When we want to edit the transfer, we are only able to remove entire elements, not by attributes. This became an issue when we later found that we had a...
Guest 11 minutes ago in PI to CONNECT / General 0 No status

Not able to select individual PI tags from UI 

We were able to get around this (with help of Glenn and Fabio) by utilizing hidden API endpoint which allow us to add Pi Tags by PointID. Customer had 3000 tags (no AF configured) in an excel sheet, attempting to search for these returned 15,...
Guest 15 minutes ago in PI to CONNECT / General 0 No status

Add documentation on architectural best practice

When setting up PI to Connect Agent transfers, we need to emphasize in the documentation that we recommend installation of the PI Agent on the same network, and in the same physical location, but not on the same server as the PI server it will be ...
Guest about 20 hours ago in PI to CONNECT / Help / Documentation / Videos 0 No status

Report individual tag count per PI Server, not just aggregation

As a customer using PI Data Infrastructure and CONNECT, I would like to see the individual tag count per PI Server, not just the aggregated tag count SO THAT I can understand the source of the aggregated tags across my data infrastructure.
Todd Brown 3 months ago in PI to CONNECT / General 1 Evaluating

Support derived templates

When replicating AF data to CONNECT, I would like to make sure that all assets configured from templates which are themselves based on derived templates, preserve the template inheritance. For instance, if I have a Mobile Equipment template, with ...
Max Mckay about 1 month ago in PI to CONNECT / General 0 No status

Allow users to find AF element templates more easily

As I add new elements to a data transfer, I want to easily find an element template by typing its first few letters or expanding the template tree (organized by inheritance). Currently, all I can do is scrolling down a list of templates, which can...
Clement Dekeyser 20 days ago in PI to CONNECT / General 0 No status

PI to Connect (formerly Pi to OCS) agent needs to be collective aware

The PI to Connect agent is not collective aware. Instead, only a single archive can be mapped to the agent. Please allow the PI to Connect agent to utilize collectives. This increases the system's overall resiliency.
Guest over 2 years ago in PI to CONNECT / General 2 Future consideration