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Data services feedback portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about CONNECT products and services. All of the feedback you share here is monitored and reviewed by the CONNECT product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for CONNECT data services. For links to our other feedback portals, please see RESOURCES below.

Status No status
Product PI to CONNECT
Categories General
Created by Guest
Created on May 8, 2024

Alert if ingress detected to be in a bad state

During 2 recent lighthouse projects, most recently with Kimball Electronics, the machine hosting the PI to ADH agent experienced a reboot due to patch installations. PI to ADH didn't properly restart (we'll investigate that separately) and, as such, no data was flowing. This wasn't discovered until an engineer doing work on AVEVA Advanced Analytics notices something peculiar about the data. After some digging they checked the ADH Portal and then saw that PI to ADH was reporting BAD status. It would be quite beneficial if ADH supported some form(s) of alerting to announce this type of event vs. requiring a person to log into the portal.


Comment: Although this entry is specific to PI to ADH, it could be generalized across all data ingress products. Implement some form of detection & alerting around situations where ingress is in a bad state.

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1 MERGED

In case data link failed. alert should come.

Merged
Live is stop condition. C train.
Guest 4 months ago in PI to CONNECT / Help / Documentation / Videos 0 No status