Share Displays/Dashboards with external customers

OEM for Machines wants to share data externally by providing an application which provides Data through a pre-built dashboard but also would allow interactive ad-hoc displays for the data of assets which is owned by the equipment owner.

As and End user I expect to select all the assets that are from my fleet and easily graph or trend the tags. Zooming, calculated signals, compare trend between assets.

OEM wants to have control over the full solution.

• Service Organizations will have access to the platform and may resell them to the end customer.

• Service Organizations should be able to view pre-defined dashboards but also should be able to create own content such as dashboards or reports or access data sets.

• End customers should be able to see a subset of data and KPIs through dashboards, receive notifications etc.

• A machine may always be serviced by the same organization, but it can also be moved to another service organization.

Think of it like a car manufacturer: A major brand delivers a service (connected car) and provides an app towards the end customer to look at data (tire pressure, fuel status, door/window status, anti-theft). This service is instantiated but as well used to some extent by the garages/resellers. There is an automatic notification if the car needs maintenance, and a service appointment can be created online via the manufacturer's website with the contracted service partner.